THE RAILROAD NEVER STOPS AND NEITHER DO WE

SAFE AND EFFICIENT RAILROAD CONTRACT SERVICES

Railroad

2021 ANNUAL STATS
RAPID RESPONSE YOU CAN COUNT ON

99%

 Call Answer Rate 

68,732

 Calls Received 

FOUR

1,755

 Time Zones Covered 
 Main Track Miles 

Rail network velocity, on-time arrival, efficient use of resources and safety plays a crucial role in the competitive transportation market. Being the leading provider of safe and efficient railroad contract services. We offer innovative software-centric solutions that monitor, analyze, and control the rail infrastructure's critical assets for freight railroads.

 

We have a team of experienced and qualified staff who provide bespoke and reliable around the clock primary and backup calling answering services. We are proud of our professionalism in answering services, railroad freight customer service and railroad compliance services.  

 

SOLUTIONS WE OFFER

TRAIN DISPATCHING

ANSWERING SERVICE

RailRCS provides safe and efficient railroad answering services to a variety of railroads with over 1,755 miles of track throughout the United States.

EMERGENCY CALLS

EMERGENCY CALLS

We have personnel on duty 24/7 hours a day, 365 days a year, to receive emergency calls in the case of any type of incident.

PROCESS AND ISSUE REQUIRED PAPERWORK

CUSTOMER SERVICE

Our team will ensure paperwork is issued and processed in a timely manner for train crew employees to keep operations running efficiently. 

CLIENTS ACROSS THE STATES

CLIENTS ACROSS THE STATES

From Atlantic to Pacific

RailRCS provides contractor services for railroads covering each time zone in the United States. We provide professional services for freight, excursion and passenger railroads. Our services vary for each railroad but often include answering services, railroad compliance and freight agency customer service assistance. RailRCS currently manages short line railroads with over 1,755 miles of main track.